Returns & Exchanges

We want you to be 100% satisfied with your order. If for some reason there is something wrong with your order please let us know so we can do our best to assess the situation. No refunds are available for Sale or discounted items – only exchange or store credit. Returns must be sent back in the original condition which you received them and in their original packaging or box. All returned merchandise must be unworn, unused and in "New" Condition. Shipping & handling is non refundable for all returns. Customers must get general approval through email or by calling our store toll free at 1-877-SK8-STIX (877-758-7849) before we can issue any returns. Customers are responsible for getting the item back to us. We will reimburse you for shipping costs if we have sent out the wrong item. If the order is correct, but you still wish to do a return it, you must cover the cost of shipping. Any exchanged items sent back to you will be sent for free. Once we have received your returned order, it will take up to 5 days to process before any credits are posted or exchange orders are shipped out. 

Our Return Address is:
Stix Rideshop
421 S Myrtle Ave
Monrovia, CA 91016

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